Return & Refund Policy

At Dental Knowledges, we specialize in instant-access digital products, including e-books, courses, and study materials. Due to the intangible nature of these products, all sales are final once a purchase is completed. However, we strive to ensure fairness and customer satisfaction in exceptional circumstances.

1. General Policy

Digital products (e-books, courses, etc.) are non-refundable once downloaded, accessed, or viewed.

By completing a purchase, you acknowledge that refunds cannot be issued for reasons such as:

  • Change of mind

  • Accidental purchase (unless duplicated—see Exceptions)

  • Failure to review product details before buying

2. Exceptions for Refunds or Replacements

Refunds or replacements may be considered in the following cases:

✅ Technical Issues: If the product is defective, corrupted, or inaccessible despite a valid purchase.

✅ Duplicate Purchase: If the same product was accidentally purchased more than once.

✅ Unauthorized Purchase: If the transaction was fraudulent or not authorized by the account holder.

3. How to Request a Refund

Contact us within 7 days of purchase:

📧 Email (preferred): support@dentalknowledges.comAttachment.tiff

📞 Phone: +1 (239) 893-4668

📍 Mailing Address: Global Path LLC, 1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110

Provide the following details:

  • Order number

  • Detailed reason for the request

  • Proof of issue (e.g., screenshot for technical errors)

4. Refund Process

  • Review: We will respond within 2 business days to investigate eligibility.

  • Approval: If granted, refunds will be issued to the original payment method within 5–10 business days.

  • Denial: If the request does not meet our policy criteria, we will provide a clear explanation.

5. Non-Refundable Situations

❌ Downloaded, accessed, or partially used products

❌ Dissatisfaction with content quality after purchase

❌ Expired promotional discounts or pricing changes post-purchase

6. Contact Us

For questions or disputes regarding this policy, reach out via:

📧 Email: support@dentalknowledges.comAttachment.tiff

📞 Phone: +1 (239) 893-4668

📍 Mail: Global Path LLC, 1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110